terms of service
Welcome to Posterene. By using our website and placing an order, you agree to the terms outlined below.
Overview
This website is operated by Posterene. Throughout the site, the terms “we,” “us,” and “our” refer to Posterene.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.
Products
Posterene sells made-to-order art prints and wall decor.
We do our best to display product colors, sizes, and details as accurately as possible. However, colors may appear slightly different depending on your screen or device settings.
Frames, hangers, or other display items are not included unless clearly stated on the product page.
Orders
When you place an order, you agree that all information provided is accurate and complete, including your name, email address, billing information, and shipping address.
Posterene reserves the right to refuse or cancel any order if we believe there is an error, fraud risk, payment issue, or violation of our policies.
Pricing
All prices are listed in the currency shown at checkout.
We reserve the right to update prices, discounts, promotions, and product availability at any time without notice.
Payments
Payment must be completed at checkout before your order is processed.
Payments are handled securely through our payment providers. Posterene does not store your full payment details.
Shipping
Each Posterene print is made to order. Processing and shipping times are estimates and may vary depending on production, carrier delays, holidays, or location.
Please review our Shipping Policy for more details.
Returns, Refunds, and Cancellations
Because each print is made to order, we do not accept returns or exchanges for change of mind, wrong size selection, or incorrect shipping details.
Cancellations or changes may only be made within 4 hours of placing your order.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue.
Please review our Refund Policy for more details.
Incorrect Shipping Information
Customers are responsible for providing the correct shipping address at checkout.
If an incorrect address is provided, Posterene is not responsible for lost, delayed, or undelivered packages once the order has entered production or shipped.
Intellectual Property
All content on this website, including designs, images, product names, text, branding, and graphics, belongs to Posterene or its content providers and may not be copied, reproduced, resold, or used without permission.
Purchasing a print does not give the customer ownership of the artwork or the right to reproduce, distribute, or resell the design.
Website Use
You agree not to use our website for any unlawful purpose or to interfere with the security, functionality, or operation of the site.
You may not attempt to copy, hack, damage, or misuse any part of the website.
Third-Party Services
Our website may use third-party services such as payment processors, shipping providers, fulfillment partners, email platforms, analytics tools, or advertising platforms.
We are not responsible for the actions, policies, or practices of third-party services.
Limitation of Liability
Posterene is not responsible for any indirect, incidental, or consequential damages related to your use of our website, products, or services.
Our responsibility is limited to the amount paid for the product in question, where permitted by law.
Changes to These Terms
We may update these Terms of Service at any time. Any updates will be posted on this page.
Your continued use of our website after changes are posted means you accept the updated terms.
Contact Information
If you have any questions about these Terms of Service, please contact us.